FAQ
Please browse through our frequently asked questions to find answers to any of your questions relating to our website.
Best Connection Jewelry opened in Albuquerque, New Mexico in 1991. 2011 is our 20th year and we have grown from a small kiosk for craft and jewelry shows to a multi-location retail and wholesale enterprise due to our high quality and low prices.
We are open every day from 9:30 am to 7:30 pm Mountain Time.
"Raw materials" means any material that can be converted by manufacture, processing or a combination of manufacture and processing into a new and useful product, and includes:
"Naturally occurring material" means any material created and produced by nature.
"Natural material" means any material created and produced by nature that is only altered in shape, form, finish or color as long as the color change is the result of finishing or polishing agents used that do not penetrate the surface of the material by more than one millimeter, or as further defined consistent with this definition in regulations adopted under the Indian Arts and Crafts Sales Act [30-33-1 NMSA 1978].
"Treated material" means any material created and produced by nature that has been altered by man-made processes that leave the material in its original shape and size after processing, but alter the color, hardness or character of the material, which may be formed, shaped or finished after treating, or as further defined consistent with this definition in regulations adopted under the Indian Arts and Crafts Sales Act [30-33-1 NMSA 1978]
"Reconstructed material" means any material created and produced in nature that has been altered by man-made processes that change the color, hardness, shape or character of the material, provided that more than fifty percent of the original naturally occurring material is contained in the product after processing, or as further defined consistent with this definition in regulations adopted under the Indian Arts and Crafts Sales Act [30-33-1 NMSA 1978] but excludes synthetic material.
"synthetic material" means any material that imitates natural materials and is man-made or contains fifty percent or less of the original naturally occurring materials, or as further defined consistent with this definition in regulations adopted under the Indian Arts and Crafts Sales Act [30-33-1 NMSA 1978].
We offer exchanges within a month of your purchase. We are here to make sure you are satisfied.
We want to make sure you are happy with your jewelry, art or gift. Please do let us know of any problems you have. Call or email our Customer Service representative Meran Vadiee by calling us at (505) 247-9855 or filling out our contact form or sending up an email at info@bestconnectionjewelry.com.
"Authentic Indian arts and crafts" means any product, including traditional or contemporary Indian arts, that:
are Indian handmade; and
are not made by machine
"Made by machine" means the producing or reproducing of a product in mass production by mechanically stamping, blanking, weaving or offset printing
"Indian handmade" means any product in which the entire shaping and forming of the product from raw materials and its finishing and decoration were accomplished by Indian hand labor and manually controlled methods that permit the maker to control and vary the construction, shape, design or finish of each part of each individual product, but does not exclude the use of findings, hand tools and equipment for buffing, polishing, grinding, drilling, sawing or sewing and other processes approved by regulations adopted under the Indian Arts and Crafts Sales Act [30-33-1 NMSA 1978].
"Indian crafted" means any item that is made by an Indian when it is not entirely Indian handmade or is at least in part made by machine, including Indian-assembled and Indian-decorated items and other items consistent with this definition and approved by regulations adopted under the Indian Arts and Crafts Sales Act [30-33-1 NMSA 1978]